Synthesia pricing: plans, credits & video limits

For a platform choice alongside this cost breakdown, see HeyGen versus Synthesia. Compare the team workflow, translation needs and avatar controls before committing to a billing period.

Synthesia changed its self-serve allowances on October 1, 2026 and renamed Creator to Pro. The official migration notice says existing prices and unlocked features remain unchanged. This guide reflects the new balances; confirm regional checkout, feature charges and your account before purchase.

Synthesia plans

Synthesia Starter with monthly billing selected, captured October 10, 2026: $19 per month and 1,250 paid credits. The free allowance is additional. This image shows Starter only; use the table for other plans and confirm the checkout quote. View official source

Confirm the displayed offer at checkout. With Monthly selected, the hydrated Synthesia pricing page checked October 10, 2026 showed Starter at $19 and Pro at $89 per month. A static/source-page retrieval instead listed Starter at $29 with monthly billing. These public quotes disagree. The retained $19 observation reflects the checked monthly card; it is not a guaranteed offer for every account. Confirm your billing period, region and final checkout total before buying.

What do Synthesia credits buy?

The monthly base allowance is separate from the shared credit balance: every self-serve plan includes 10 minutes for video creation or dubbing and three survey responses. The current self-serve credit guide gives these total balances:

• Basic: 500 monthly credits.
• Starter: 1,750 monthly credits, comprising the included 500 plus 1,250 extra.
• Pro: 6,500 monthly credits, comprising the included 500 plus 6,000 extra. Higher Pro tiers add more capacity.
• Enterprise: custom credits and unlimited video minutes are listed, subject to the contract and applicable feature rules.

The same credit balance pays for video, dubbing, generated assets and other eligible features. The October 1 notice lists dubbing at 80 credits/minute with lip sync or 40 without it. Included video minutes are used first for the eligible creation or dubbing workflow. Asset charges depend on the model; record the actual estimate before allocating the remaining balance.

Which plan supports downloads, API access, and teams?

• Basic is for exploring the editor and includes one editor, nine stock avatars, and no paid-plan download or logo-removal entitlement.
• Starter adds downloads, Synthesia logo removal, one editor plus three guests, and more than 125 stock avatars.
• Pro adds API access, multiple avatars per scene, interactive video, one editor plus five guests, and more than 180 stock avatars.
• Enterprise adds custom editors and guests, live collaboration, SAML/SSO, brand governance, SCORM export, and contract-specific allowances.

The current plan comparison still lists up to 360 API-generated video minutes per year on Pro, deducted from plan usage, and 360 minutes included on Enterprise with additional paid usage available. The October 1 notice lists API video at 160 credits/minute. Check the exact API, plan access and quoted consumption; the annual duration limit and available credit balance are separate constraints.

How to choose without overbuying

Create one representative video with the script length, avatar, languages, brand assets, review steps, download requirements, and interactivity you expect. Record consumed credits and correction time. Multiply that observed cost by planned monthly volume, then add a buffer for revisions and translations.

Approve pronunciation before the full video render. Synthesia’s pronunciation guide says regenerating a scene’s audio uses no credits. Preview difficult names, acronyms and numbers there first. A pronunciation change after video generation still needs a new video generation to appear; do not assume every other script, voice or avatar edit is free.

Use HeyGen versus Synthesia when the decision is between presenter platforms. If you need generated scenes rather than an avatar-led presentation, compare a text-to-video workflow. For a supplied portrait or existing clip, test Talking Photo or Lip Sync as narrower alternatives.

Upgrade, downgrade or cancel without losing track of credits

An upgrade changes more than the monthly price. Synthesia’s plan-management guide says upgrades take effect immediately with a prorated charge. Its credit guide says unused plan credits do not carry over: the plan balance resets to the new plan’s full allocation, and the next renewal date may shift. Do not add the old unused balance to the advertised new allowance when budgeting the upgrade.

A downgrade takes effect at the next billing period; current features remain available until then. Before confirming either change, record the displayed new price, balance, effective date and renewal date. If the existing features already fit, compare a credit top-up with a tier change instead of upgrading by default.

Starter and Pro users can cancel from profile icon > Account info > Billing > three-dot menu > Cancel your subscription, then confirm. Enterprise customers with a signed Order Form should contact their account team. Access lasts until the current billing period ends; Synthesia’s guide says account videos become inaccessible afterward. Export the videos you need before the displayed access-end date, rather than assuming you can download them after cancellation.

Stopping renewal and receiving a refund are different decisions. The official refund policy describes purchases as generally non-refundable unless the contract states otherwise. A confirmed technical-access problem can be reviewed by support; an Enterprise Order Form takes precedence. An unused subscription is not itself a promised refund.

Also check Automated top-up in Billing. The plan-management guide says enabling that option automatically purchases credits when the balance runs low. Include those purchases in the spending plan rather than treating the subscription invoice as the only possible charge.

How much video can you make?

Budget the actual feature mix. A training project may include an avatar lesson, generated supporting assets, and translated versions. Spending credits on one leaves fewer for the others.

A planning example: after the included video minutes are used, ten additional minutes at an illustrative 100 credits per minute calculate to about 1,000 credits. Synthesia describes 100 as a typical estimate based on generated avatar footage, not a fixed price for every finished minute. Add the actual charges for generated assets, dubbing and any billable changes. Use your account estimate instead of promising a fixed finished-video allowance.

Which plan fits a training team?

Start by making one representative lesson with the required presenter, language, captions, and delivery format. Starter can be appropriate when its allowance and downloads meet the need. Pro makes sense when the higher allowance or API access is required. Choose Enterprise for concrete contractual or administrative needs, not simply because the team makes many videos.

Is Synthesia a general video generator?

Synthesia’s presenter workflow is different from generating arbitrary cinematic scenes. For new visual footage, compare a text-to-video tool; for changing an existing video, compare the required editing operation. Buying the wrong category can create more work than the subscription saves.

What about annual pricing?

The table uses monthly billing. Annual subscriptions receive the full year’s credits when the term starts or renews, rather than monthly installments. Confirm the upfront total, renewal and allowance schedule in your account. A discounted monthly equivalent is not a month-to-month commitment; separately purchased credits and subscription allowances can have different expiry rules.